Current Job Openings

Best Access Doors is a growing and fully remote e-commerce company. We are a leading provider of in-stock and custom Access Doors, Floor Hatches, and Roof Hatches to contractors across North America for the last 15 years. Using innovative digital tools, our products are delivered to our customers as quickly and efficiently as possible, earning us a reputation for quality products and exceptional service. We operate several websites, and our products are listed in all the top marketplaces supported by warehouses across the USA and Canada. 

We pride ourselves on being a cohesive company that understands the value that each of our team members lends. Thus, we believe that investing in our employees promotes innovation that creates opportunities for personal development and growth. 

Account Executive ($60K):

About You

The ideal fit is highly motivated to grow, a life-long learner and passionate about developing meaningful relationships. We strive to give our customers the best experience consistently by providing education, creative solutions and building lasting relationships. 

• You have a strong track record of driving results and closing sales 
• You’re highly organized and goal-oriented 
• You have a growth mindset and view challenges as learning opportunities, not failures 
• You love getting to know new people and helping them provide better experiences for their members 
• You value strong teamwork and collaboration 

WHAT YOU'LL BE RESPONSIBLE FOR:

• Working through the full sales cycle with each customer 
• Handle customer communications, either written or verbally, to include sales transactions, general product information, order modifications, pricing, availability, shipping information, return requests and issue resolutions. 
• You will be required to answer incoming calls and chats in a professional, friendly, and positive manner to assist with general questions, place orders, and update order statuses. 
• Update/enter new customer information into the contact database (CRM) and assign tasks 
• Creating and following up with sales quotes 
• Making outbound calls to maintain customer relationships and follow new leads 
• Multitasking to complete your daily tasks while connecting with customers via email, live chat, and telephone communications 
• Being able to prioritize duties as needed to meet deadlines 
• Be willing to consistently sharpen product knowledge skills of what we offer 
• Facilitates and prioritizes rush requests from the customer and internal staff 
• Update shipment tracking information through online stores and marketplaces 
• Verify order accuracy for new and existing transactions 
• Spot growth opportunities in our industry and provide feedback to management 
• Frequent tasks require teamwork but can work independently without supervision 
• Other office duties and special projects as required 

YOUR QUALIFICATIONS/MUST HAVES:

• 2+ years of sales experience, preferably within an eCommerce environment 
• A strong understanding of the sales cycle, start to finish 
• Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems experience 
• Comfortable using web-based programs 
• Excellent attention to detail, highly organized 
• Technology proficient (emphasis on MS Outlook and Excel) 
• Employs strong multitasking and time management skills and possess the ability to meet tight deadlines 
• A positive can-do attitude with an entrepreneurial flare 
• Strong ability to work under pressure and resolve customer issues and questions quickly 
• Strong interpersonal and relationship-building skills 
• Excellent oral and written communication skills 

Benefits

Wage: $60,000.00 per year (Base+Commission) 
100% Remote
High earning potential
Flexible work environment

At Best Access Doors, we believe that great ideas come from diverse perspectives. We’re committed to building an inclusive workplace where everyone feels valued, respected, and empowered to thrive — no matter who you are or where you come from.

We celebrate diversity in all its forms — thought, experience, background, and perspective — because we know it makes us stronger as a team and as a company.

As an equal opportunity employer, we’re dedicated to providing accessibility and support throughout our hiring process. If you need any accommodation during recruitment, please let us know. We’ll work with you to ensure you have what you need to succeed.

At Best Access Doors, we prioritize a fair and efficient hiring experience. To assist our team, we utilize Zoho Recruit’s Zia AI to help evaluate candidate alignment with job requirements. While Zia is used as a supportive tool, all final hiring decisions are made exclusively by our recruitment professionals. If you have any questions regarding our evaluation process, please feel free to ask during the application process.  

E-commerce Assistant ($50-$55K):

Position: E-commerce Assistant 
Location: Remote (full-time), Canada 

Job Description: 

Are you a proactive problem-solver who thrives in a fast-paced digital environment? We’re looking for an E-commerce Assistant who’s not just a task-doer, but a collaborator, optimizer, and change agent. You’ll help power the engine behind our growing online presence, managing product data, enhancing listings, and keeping our store content fresh, accurate, and effective. This is a great opportunity to build foundational skills while actively contributing to a team that values agility, innovation, and ownership. 

Commitment & Integrity  

We value transparency and trust in our remote team. This is a full-time role that requires your exclusive professional commitment during working hours. We’re looking for someone who’s not only passionate about E-commerce but also invested in growing with our team long-term. 

Candidates must be able to commit to focused, uninterrupted work during agreed-upon hours and maintain open, honest communication at all times. 

Responsibilities: 

Product Data Management & Quality 

• Update and maintain SKU records, pricing, and product data across multiple stores. 
• Assist with bulk product uploads and ensure data consistency across platforms. 
• Conduct regular data audits to identify and correct inconsistencies, gaps, or errors. 
• Resolve tickets and issues related to product data, coordinating with team members to ensure timely and accurate resolution. 
• Contribute to improving data accuracy, product completeness, and operational efficiency metrics. 

Data & Analytics Support 

• Assist in preparing datasets and reports for e-commerce and marketing analysis, including data cleanup, formatting, and validation. 
• Validate tracking-related inputs such as product attributes, categories, and tags to ensure reporting accuracy. 

QA, UX & Launch Readiness 

• Support QA for promotions, pricing rules, and merchandising updates prior to launch. 
• Perform QA checks on the website and products, ensuring accuracy and completeness. 
• Assist with product feed readiness by ensuring required attributes are complete and properly formatted. 
• Proactively flag feed-related or tracking issues to the E-commerce Analyst or Specialist. 
• Conduct basic UX checks, including broken links, incorrect content, and mobile vs. desktop consistency. 
• Assist with A/B test setup tasks (content swaps, variant setup, and QA), when applicable. 
• Support category content updates and maintain internal linking consistency. 

Process Improvement & Documentation 

• Assist with testing and documenting improvements to workflows, templates, and bulk update processes. 
• Maintain clear documentation for recurring tasks and seasonal workflows. 

Collaboration & Communication 

• Maintain task updates and status tracking in project management tools. 
• Collaborate with team members on product data updates, audits, and ongoing projects. 
• Proactively flag risks, blockers, or inconsistencies, providing clear context and suggested next steps. 
• Participate in team meetings, offering operational support and execution-focused insights. 
• Take the lead on documenting and improving standard operating procedures, contributing to a more efficient and scalable workflow. 

Must-Have: 

• Strong attention to detail and responsiveness. 
• Prior experience in large-scale product data management or a similar role. 
• Intermediate to advanced knowledge of Microsoft Excel (Power Query is a plus). 
• Experience with E-commerce platforms such as BigCommerce or similar. 
• Ability to independently set, monitor, and meet deadlines. 
• Strong time management skills and ability to handle multiple overlapping projects. 
• Strong organizational skills with the ability to manage multiple tasks effectively. 
• Proactive attitude with a willingness to take on new responsibilities. 
• Strong communication skills and ability to work well in a collaborative team environment. 
• Ability to adapt quickly and thrive in a changing environment. 
• Enthusiasm for learning new tools and optimizing workflows. 
• Comfortable asking questions, digging into problems, and proposing better ways to do things. 

Nice-to-Have: 

• Familiarity with project management and collaboration tools, including Trello, Microsoft Teams, Outlook, OneDrive. 
• Comfortable with tech tools and basic data management tasks. 
• Additional experience with task management, project management, or database software. 
• Comfort working with structured data, QA checklists, and process documentation. 

Why You’ll Love Working with Us: 

• Be Part of a Collaborative, High-Energy Team 
  You'll join a fast-paced, remote team that thrives on shared wins and values your voice. Here, your ideas won’t just be heard; they’ll help shape how we work, grow, and innovate.
• Make a Real Impact from Day One 
  This isn’t a role where you’re just checking boxes. You’ll be trusted to take initiative, solve problems creatively, and help drive improvements across our online platforms.
• Grow Your Skills in a Thriving Industry 
  Whether you're optimizing content, organizing product data, or improving workflows, you'll gain hands-on experience across multiple E-commerce functions, an ideal foundation for anyone passionate about digital operations. 
• Supportive Remote Culture That Gets Things Done 
  We believe in autonomy without isolation. You’ll have clear expectations, strong support, and regular opportunities to collaborate, all while enjoying the flexibility of remote work. 

Innovation Welcome Here

Have an idea that makes things better? Let’s try it. We’re constantly evolving and encouraging team members to think critically, take ownership, and help move us forward. 

Marketplace Strategy Specialist ($65-$68K):

Role Overview 

We are hiring a Marketplace Strategy Specialist to bring clarity, structure, and strategic direction to our B2B Marketplaces and Amazon channels. 

This is a non-managerial, individual contributor role within the Ecommerce team. You will help drive sustainable growth by translating leadership goals into aggressive but realistic strategy grounded in the operational and commercial realities of our B2B business model. 

This role is focused on B2B buyers (contractors, project teams, and facilities teams), not consumer retail. The CEO’s expectation is clear: we need a step-change in marketplace growth. This role exists to create the strategy, models, and expansion roadmap that enables that growth while protecting profitability, customer experience, and operational stability. 

You will collaborate closely with our Senior Marketplace Specialist and Amazon Specialist, who own day-to-day execution. You influence outcomes through analysis, recommendations, guardrails, and structured decision briefs (not through people management or direct execution ownership). 

Channel & Market Scope 

• Primary channels: Amazon and third-party marketplaces (such as Walmart, Home Depot, and Mercado Libre), with a B2B-first approach focused on contractor/pro buyer audiences 
• Geographic focus: Canada, United States, and Mexico, with future expansion as appropriate 
• Business model: B2B, contractor-focused, service-led 
• Amazon approach: Seller Central and/or Vendor Central (based on category and operational fit) 
• Fulfillment approach: Hybrid, with FBA as a core lever, supported by FBM and dropship where appropriate (based on margin, service levels, and operational constraints) 
• Growth expectation: Contribute to a strategy designed to support ~50% Amazon growth, alongside a structured roadmap for expansion across additional marketplaces 
• Expansion mandate: Build an actionable plan to expand into multiple third-party marketplaces over time, with clear sequencing and feasibility gates

This role will also provide strategic input into the long-term evolution of a proprietary marketplace, without owning execution or people management.

How This Role Works (Decision Rights & Ownership) 

• Marketplace Strategy Specialist owns: strategy frameworks, growth scenarios/models, guardrails, expansion roadmaps, and recommended priorities that shape execution planning and inform leadership decisions 
• Senior Marketplace Specialist & Amazon Specialist own: execution (listing improvements, promotions, advertising execution, and operational workflows), aligned to agreed priorities 
• Ecommerce Manager owns: final decisions, escalations, leadership alignment, and performance commitments, informed by strategist outputs c

Key Responsibilities 

Marketplace Growth Strategy & Expansion 

• Define the role of marketplaces and Amazon within the broader ecommerce ecosystem and growth plan 
• Build a structured expansion roadmap across multiple third-party marketplaces, including: 
• Marketplace selection and sequencing 
• Category and assortment strategy by channel 
• Readiness gates (data quality, pricing, fulfillment, support capacity, operational constraints) 
• Identify high-impact growth levers and articulate tradeoffs, limitations, and dependencies 
• Recommend where to push aggressively vs where to protect margin and operational stability 

Amazon Strategy (High-Growth Focus) 

• Develop an Amazon growth strategy designed to support ~50% growth, including scenario planning across: 
• Pricing and margin sensitivity 
• FBA fee impacts, storage considerations, and replenishment cadence 
• Buy Box dynamics and competitive positioning 
• Promotion and assortment levers (in partnership with specialists executing) 
• Establish strategic guardrails (e.g., margin thresholds, channel constraints, MSRP/MAP considerations) that enable growth without eroding profitability 
• Ensure strategy reflects B2B realities (bulk ordering patterns, quote/approval cycles, jobsite delivery needs, and tax-exempt/resale workflows where applicable) 

Strategic Alignment & Expectation Management 

• Translate leadership expectations into structured plans in partnership with the Ecommerce Manager 
• Frame tradeoffs clearly and recommend the best path forward (with risks, dependencies, and mitigation options) 
• Ensure marketplace strategy remains aligned with broader ecommerce objectives and operational capacity 

Planning, Prioritization & Decision Briefs 

• Partner with the Senior Marketplace Specialist and Amazon Specialist to align execution with agreed strategy 
• Maintain structured strategic outputs such as: 
• Marketplace roadmaps and initiative prioritization frameworks 
• Decision briefs (objective, expected impact, constraints, dependencies, risks) 
• Scenario models that support leadership decisions 
• Surface risks and strategic considerations early so the team avoids reactive firefighting 

Performance Insights & Strategic Recommendations 

• Focus on what the data means and recommended next steps rather than raw reporting 
• Analyze and interpret marketplace performance to diagnose issues and identify growth opportunities 
• Translate data into clear recommendations: what it means, what to do next, and why 
• Partner with analytics/data resources to validate insights and improve model accuracy 

Collaboration & Communication 

• Work cross-functionally within the Ecommerce team and with related departments 
• Communicate clearly, calmly, and constructively in high-pressure environments 
• Operate through established reporting and escalation channels via the Ecommerce Manager 

Success in the First 6 Months 

• 90 Days: Deliver a growth model reflecting operational constraints and align the team on a 90-day prioritized roadmap. 
• 180 Days: Establish a repeatable "strategy-to-execution" rhythm and present a phased expansion plan for new 3P marketplaces. 

Skills & Qualifications 

• 3–5+ years in ecommerce marketplaces, marketplace operations, or marketplace strategy (Amazon and/or third-party platforms) 
• Big-picture strategist who can still work within operational reality (fees, fulfillment, constraints, vendor rules) 
• Familiarity with pricing guardrails such as MSRP/MAP and vendor constraints 
• Strong proficiency in Excel / Google Sheets (scenario modeling and structured planning) 
• Comfortable influencing growth through strategy and alignment, not authority 
• Calm, thoughtful, and solutions-oriented under pressure 
• Able to challenge assumptions respectfully and collaboratively 
• Strong judgment and steady communication in high-stakes discussions 

Nice-to-have

• Exposure to Amazon Ads strategy (even if not responsible for execution) 
• Experience with catalog governance / listing quality strategy 
• Experience working in dropship-heavy ecommerce environments