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Best Access Doors is a growing and fully remote e-commerce company. We are a leading provider of in-stock and custom Access Doors, Floor Hatches, and Roof Hatches to contractors across North America for the last 15 years. Using innovative digital tools, our products are delivered to our customers as quickly and efficiently as possible, earning us a reputation for quality products and exceptional service. We operate several websites, and our products are listed in all the top marketplaces supported by warehouses across the USA and Canada. 

We pride ourselves on being a cohesive company that understands the value that each of our team members lends. Thus, we believe that investing in our employees promotes innovation that creates opportunities for personal development and growth. 

Account Executive:

About You

The ideal fit is highly motivated to grow, a life-long learner and passionate about developing meaningful relationships. We strive to give our customers the best experience consistently by providing education, creative solutions and building lasting relationships. 

• You have a strong track record of driving results and closing sales 
• You’re highly organized and goal-oriented 
• You have a growth mindset and view challenges as learning opportunities, not failures 
• You love getting to know new people and helping them provide better experiences for their members 
• You value strong teamwork and collaboration 

WHAT YOU'LL BE RESPONSIBLE FOR:

• Working through the full sales cycle with each customer 
• Handle customer communications, either written or verbally, to include sales transactions, general product information, order modifications, pricing, availability, shipping information, return requests and issue resolutions. 
• You will be required to answer incoming calls and chats in a professional, friendly, and positive manner to assist with general questions, place orders, and update order statuses. 
• Update/enter new customer information into the contact database (CRM) and assign tasks 
• Creating and following up with sales quotes 
• Making outbound calls to maintain customer relationships and follow new leads 
• Multitasking to complete your daily tasks while connecting with customers via email, live chat, and telephone communications 
• Being able to prioritize duties as needed to meet deadlines 
• Be willing to consistently sharpen product knowledge skills of what we offer 
• Facilitates and prioritizes rush requests from the customer and internal staff 
• Update shipment tracking information through online stores and marketplaces 
• Verify order accuracy for new and existing transactions 
• Spot growth opportunities in our industry and provide feedback to management 
• Frequent tasks require teamwork but can work independently without supervision 
• Other office duties and special projects as required 

YOUR QUALIFICATIONS/MUST HAVES:

• 2+ years of sales experience, preferably within an eCommerce environment 
• A strong understanding of the sales cycle, start to finish 
• Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems experience 
• Comfortable using web-based programs 
• Excellent attention to detail, highly organized 
• Technology proficient (emphasis on MS Outlook and Excel) 
• Employs strong multitasking and time management skills and possess the ability to meet tight deadlines 
• A positive can-do attitude with an entrepreneurial flare 
• Strong ability to work under pressure and resolve customer issues and questions quickly 
• Strong interpersonal and relationship-building skills 
• Excellent oral and written communication skills 

Benefits

Wage: $60,000.00 per year (Base+Commission) 
100% Remote
High earning potential
Flexible work environment

At Best Access Doors, we believe that great ideas come from diverse perspectives. We’re committed to building an inclusive workplace where everyone feels valued, respected, and empowered to thrive — no matter who you are or where you come from.

We celebrate diversity in all its forms — thought, experience, background, and perspective — because we know it makes us stronger as a team and as a company.

As an equal opportunity employer, we’re dedicated to providing accessibility and support throughout our hiring process. If you need any accommodation during recruitment, please let us know. We’ll work with you to ensure you have what you need to succeed.

At Best Access Doors, we prioritize a fair and efficient hiring experience. To assist our team, we utilize Zoho Recruit’s Zia AI to help evaluate candidate alignment with job requirements. While Zia is used as a supportive tool, all final hiring decisions are made exclusively by our recruitment professionals. If you have any questions regarding our evaluation process, please feel free to ask during the application process.  

Sales Manager - Commercial Growth:

About Us

We are a growing Canadian company serving contractors, builders, facility managers, and construction professionals across North America. For more than 15 years, we have supported customers through strong product availability, responsive service, digital sales channels, marketplace partnerships, and efficient fulfillment. 

Our products are sold through multiple websites, online marketplaces, and strategic retail and channel partners. We are growth-focused and believe strong people, clear processes, useful data, and practical technology create better outcomes for customers and the business. We value collaboration, accountability, continuous improvement, and innovation.

About the Role

We are seeking a proactive, data-driven Sales Manager to lead a fully remote sales team and drive commercial growth. This role combines team leadership, revenue execution, sales operations, process improvement, and business insight. 

The Sales Manager will improve sales performance, coach and develop account executives, strengthen accountability, identify growth opportunities, and contribute ideas that produce measurable business results. 

The ideal candidate has experience managing B2B sales teams, improving sales processes, supporting retail or channel partnerships, applying AI or automation to increase productivity, and working with B2B self-service or customer portal models. This person must use data to support decisions related to performance management, hiring, onboarding, ramping, coaching, and corrective action. 

WHAT YOU'LL BE RESPONSIBLE FOR:

Sales Leadership and Revenue Growth 

• Lead, coach, and develop a remote sales team to achieve revenue, margin, conversion, customer experience, and productivity targets. 
• Translate company goals into clear OKRs, KPIs, activity expectations, and performance rhythms. 
• Improve conversion rates, average order value, quote follow-up, customer retention, account expansion, and channel performance. 
• Help the team move from reactive order-taking to proactive account development and value creation. 
• Monitor pipeline health, forecast accuracy, lead response times, quote activity, conversion rates, sales cycle trends, and individual performance. 
• Lead regular sales meetings focused on performance insights, training, customer trends, product knowledge, process improvement, and accountability. 
• Ensure effective use of CRM, reporting dashboards, sales tools, and communication platforms. 

Coaching, Performance Management, and Team Development 

• Conduct regular coaching sessions with team leads and individual contributors focused on KPIs, OKRs, call quality, pipeline management, customer communication, and sales effectiveness. 
• Review calls, emails, chats, quotes, and CRM activity to identify coaching opportunities and improve execution. 
• Use data to assess hiring needs, onboarding effectiveness, ramp performance, skill gaps, workload distribution, and individual productivity. 
• Build structured onboarding and ramp plans with clear milestones, training requirements, productivity targets, and feedback loops. 
• Support recruitment by defining role requirements, evaluating candidates, participating in interviews, and assessing sales talent. 
• Create development plans and role progression paths that support retention, motivation, and internal growth. 
• Lead performance reviews, create performance improvement plans when required, and take corrective action when standards are not met. 

Retail, Partner, and Channel Growth 

• Build, strengthen, and support partnerships with retailers, marketplaces, distributors, and channel partners. 
• Collaborate with Marketing, Operations, Customer Service, E-Commerce, and Leadership to improve product visibility, customer experience, and revenue contribution. 
• Identify opportunities to improve positioning, promotions, merchandising, content, pricing, and sales enablement across channels. 
• Monitor partner performance and recommend actions to improve conversion, revenue, customer satisfaction, and operational efficiency. 

Cross-Functional Collaboration and Customer Lifecycle 

• Work across Marketing, Customer Service, Product, Operations, E-Commerce, Purchasing, and Leadership to improve the full customer lifecycle. 
• Share sales and customer insights that improve campaigns, website performance, product content, quote processes, service handoffs, and post-sale experience. 
• Identify friction points in the customer journey and work cross-functionally to resolve them. 
• Strengthen feedback loops related to lead quality, campaign performance, customer objections, product demand, and service issues. 

Process Improvement, AI, and Sales Operations 

• Identify inefficiencies and process gaps in sales workflows, customer handoffs, CRM usage, quoting, follow-up, reporting, and team communication. 
• Implement improvements that increase productivity, reduce manual work, improve accuracy, and support scalable growth. 
• Apply AI and automation to improve sales productivity, coaching, reporting, customer communication, knowledge management, and workflow efficiency. 
• Support the rollout, adoption, and optimization of B2B self-service models, including account access, order management, quoting, product selection, repeat purchasing, and digital support workflows. 
• Create and maintain SOPs, playbooks, training materials, and sales enablement resources. 
• Own departmental initiatives from planning through execution using project management tools. 

YOUR QUALIFICATIONS/MUST HAVES:

• Minimum 5 years of B2B sales management experience, preferably in e-commerce, construction products, building materials, industrial distribution, contractor supply, or a related industry. 
• Minimum 5 years leading an inbound, phone-based, or remote sales team in a fast-paced environment. 
• Proven record of achieving revenue targets and driving measurable sales growth. 
• Experience managing teams through KPIs, dashboards, CRM reporting, conversion analysis, forecasting, ramp tracking, and performance trends. 
• Demonstrated ability to use data for hiring, onboarding, coaching, performance reviews, and corrective action. 
• Experience supporting retailers, marketplaces, distributors, or channel partners. 
• Experience with a mix model business including B2B self-service portals, customer portals, e-commerce buying experiences, or digital sales. 
• Practical experience using AI, automation, or digital tools to improve sales productivity, reporting, coaching, communication, or process efficiency. 
• Strong knowledge of CRM systems, project management tools, pipeline analytics, sales enablement platforms, and performance reporting. 
• Strong business acumen, cross-functional collaboration skills, and the ability to lead effectively in a fully remote environment. 

Success in This Role

Success means improved revenue performance, stronger CRM discipline, faster onboarding and ramping, better coaching routines, increased partner contribution, improved cross-functional alignment, practical use of AI and automation, stronger support for scalable self-service buying models, and a sales team that operates with ownership, accountability, and commercial impact.

AI & Data Lead:

The Culture

We are building a data-driven, AI-empowered, Top 10 Best Workplace that values Integrity, Accountability, People, and Innovation.

About the Role

The Mission: What You Will Solve 

We're not looking for someone to maintain the status quo; we're looking for a trailblazer. Your mission is to build and scale the company's AI and data capabilities into a competitive advantage. You'll create a unified data foundation, establish secure AI governance, and operationalize AI across every business function—from Sales and Customer Service to Operations, Marketing, and Finance—driving measurable improvements in revenue, efficiency, and decision-making. 

This is a company-wide leadership role where you'll balance strategic vision with hands-on execution, ensuring AI is implemented responsibly, adopted confidently, and delivers measurable business outcomes. 

Our Values (Hiring for Fit) 

We hire for culture first. When interviewing, we will focus on how you embody these values: 

Integrity: We lead with genuine honesty and mutual respect in every interaction. This foundational commitment to openness allows us to build a high-trust environment where effective teamwork thrives. 

Accountability: We embrace shared ownership of our outcomes, collaborating across teams to support one another and collectively deliver exceptional results and the highest standard of customer service. 

People: Our people are the core of our success. By fostering genuine connection and unwavering support, we build the foundation for innovation and exceptional achievement. 

Innovation: We embrace growth and technology to constantly improve and make our employees' and customers' experience easier and better. 

Success in this Role Means 

1. Building a trusted company-wide data foundation that provides a single source of truth across core business systems and enables accurate reporting and decision-making.
2. Successfully deploying AI solutions into production that improve revenue, operational efficiency, customer experience, or team productivity with measurable business impact.
3. Establishing scalable AI governance and adoption practices that enable teams across the organization to confidently and securely leverage AI in their daily workflows. 

WHAT YOU'LL BE RESPONSIBLE FOR:

AI Governance, Risk & Security 

• Establish and own the company's AI governance framework: acceptable use, data handling, access controls, and vendor/model risk 
• Ensure AI adoption is secure and responsible — protecting proprietary and customer data as the surface expands 
• Set policy for how AI tools are evaluated, approved, and monitored across the org 

Data Foundation & Unified Layer 

• Own BigQuery as the single source of truth across Zoho, BigCommerce, Stripe, and marketing platforms 
• Design and maintain the data model; build and maintain integrations and pipelines 
• Resolve attribution so spend ties to revenue; stand up real-time, OKR-linked dashboards for leads etc. 

AI Build & Agent Layer 

• Architect and ship AI into high-volume workflows; own the AI phone agent through build, deployment, and iteration 
• Integrate LLM APIs (Anthropic, OpenAI) and native platform AI; build agents against our own data and SOPs 
• Set the standard development tooling (Claude Code) and AI engineering practices 

AI Strategy & Cross-Functional Adoption 

• Prioritize and operationalize AI use cases across all departments — not just technical teams — tied to revenue, margin, or speed 
• Build a practical AI roadmap that sequences quick wins against longer-term capability 
• Partner with department leads to embed AI into real workflows (quoting, CS, ops reporting, marketing, finance) and measure impact 

Enablement, Change Management & Team 

• Support adoption through training and enablement so non-technical teams use AI confidently 
• Lead change management as workflows shift; bring skeptical stakeholders along 
• Manage and mentor AI-focused developer(s); raise AI capability across the wider technical team 

YOUR QUALIFICATIONS/MUST HAVES:

• 5+ years in data, software, or AI, including leading initiatives that crossed multiple business functions 
• Demonstrated experience operationalizing AI in a business — not just prototyping — with measurable outcomes 
• Experience establishing AI or data governance, including security, access, and risk considerations 
• Strong hands-on data engineering: SQL, BigQuery (or equivalent warehouse), pipelines, integrations (REST APIs, JSON, OAuth, Webhooks) 
• Hands-on AI/LLM delivery: agent design, prompt engineering, LLM API integration, knowledge bases 
• Track record driving adoption and change across non-technical teams 
• Proven ability to lead, mentor, and set standards 
• Able to move between strategy and hands-on execution and tie technical work to business results 

Preferred / Bonus Skills

• Experience leading AI adoption or transformation across an organization 
• Familiarity with AI tooling/platform evaluation and consolidation 
• Zoho One, BigCommerce, Stripe, or marketing/ad platforms (Klaviyo, Google Ads) 
• Attribution / marketing analytics; dbt, GitHub Actions 
• Production AI agent ownership (voice or chat); eCommerce or B2B environment 

Soft Skills

• Thinks in systems; owns outcomes end to end 
• Influences and aligns stakeholders across functions and seniority 
• Clear communicator with technical and non-technical audiences 
• Pragmatic — ships at 70%, measures, iterates; bias to scalable over one-off 

First 90 Days

• Map AI opportunities across departments and publish a prioritized roadmap 
• Take ownership of the data warehouse; close the highest-impact gaps, including attribution 
• Stand up the AI governance and acceptable-use framework 
• Ship one cross-functional AI use case into production as a proof point